position: IMCW II Universal Worker (family and pediatric medicine)
Department: Department of Social Services
Salary range: $ 30,765.23 – $ 43,470.46
Opening date: 24. August 2021
Deadline: 7. September 2021
The employee is responsible for determining the applicant’s eligibility for income maintenance programs, including inclusion, processing and review. The employee should have good judgment, scheduling and decision-making skills. The work includes personal customer contact and / or telephone contact.
Tasks include interviewing a client and / or family member to obtain necessary information for an application, redefinition and changes in the client’s situation. Contact persons and various organizations to verify the information received on the application and / or recertification form. The representative conducts and completes the reviews in accordance with the guidelines by gathering all necessary information, evaluating the program policies and procedures to determine eligibility, entering all the information into the computer, and notifying customers of the status of their eligibility.
This employee must be efficient and have excellent organizational skills to maintain a current and ever changing / increasing case load.
• Associate degree from an accredited program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or
• Completion of high school and two years of paraprofessional, business or other public contact experience, negotiating, interviewing, explaining information, collecting and collating data, analyzing data and / or performing math or legal tasks with at least one year of this experience in an income maintenance program; or
• Completion of high school and three years of part-time, clerical or other public contact;
• For level II, one year of experience as a clerk for income maintenance is required; all others are hired at level I with the corresponding salary level.
who we are:
Alexander County is located in the Foothills region of North Carolina and is mainly rural. Bounded to the north by the Brushy Mountains and to the south by the Catawba River, residents can enjoy a quiet, more secluded area in the country or a more urban setting with lake life. The county is rich in history and demographically characterized by a small town and several rural parishes. Alexander County is governed by a five-member Board of Commissioners, elected at large, with a four-year term, with an overall operating budget of $ 43 million and approximately 700 employees. The district offers a wide range of training opportunities, a supportive work culture and an excellent service package.
Applications can be submitted online at www.alexandercountync.gov or by mail to Alexander County Human Resources, 621 Liledoun Road, Taylorsville, NC 28681. Applications must be completed in full, a resume should not be used in place of a full application.
Post-employment screening including drug and alcohol testing, criminal background check, and physical exam are required after a conditional job offer. Alexander County does not discriminate based on race, color, gender, national origin, religion, age, or disability in employment or in the provision of services.