Discrimination for Individuals with Incapacity, Know Your Rights.

According to the CDC, there are 61 million adults in the United States with a disability. What people don’t realize is that there may be processes that discriminate against this population. Failure to address these can lead to individual adverse effects, both physically and emotionally.

When it comes to looking for work, using public transport, entering hotels and other aspects of public life, we should make sure that they are safe and offer equal rights and opportunities for everyone. Learn more about ADA standards and how ADA Compliance Pros adhere to the ADA website.

About the Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) of 1990 is a civil rights law that protects people with disabilities from discrimination in all walks of life. These include employment, access to public housing, use of state and local government services, telecommunications, and much more.

People with disabilities

The ADA defines a “disability” as “a physical or mental impairment that severely restricts one or more important life activities of which a person has and is considered to be impaired”. The most important activities in life include operating important body functions (i.e. human body systems), using your senses, performing manual tasks, caring for yourself, etc.

Scope of the Americanns with Disabilities Act (ADA)

As mentioned earlier, the ADA protects the rights of people with disabilities in various areas of public life. These include:

  • Employment (Title I)
  • Public services (Title II)
  • Public accommodation and services provided by private institutions (Title III)
  • Other provisions (Title IV)


Title I of the ADA deals with protection from disinitation, harassment and unfair treatment of people with disabilities in employment practices. These employment practices include, but are not limited to, hiring, hiring, pay, training, promotion and firing. The ADA prohibits private employers, state and local governments, employment agencies and labor organizations, and labor administration committees from rejecting an individual based on their disability.

To be protected by the ADA, a person must be able to perform essential duties with or without reasonable accommodation. To determine which job functions are essential, factors such as the skills required, the time spent performing a role, and the number of people available to perform the role must be considered. For operations that require reasonable accommodation, it is the responsibility of the employer to make the necessary work adjustments. Examples include regular breaks for people with diabetes and permission from an interpreter during an interview. For more information on better access to employment processes, please contact the US Equal Employment Opportunity Commission (EEOC) at https: // www. eeoc.gov/

State and local government services

Title II of the ADA includes state and local government services. This applies not only to physical barriers, but also to other barriers for visual and non-visual disabilities. Title II of the ADA focuses heavily on means of transport accessibility.


Public transportation services such as buses, rail, and subway systems must meet ADA standards. These vehicles should prioritize seating, admitting service animals, having aids available (e.g. elevators, ramps, handlebars, braille, visual alarms) and removing other elements that could prevent people with disabilities from using such means of transport. Transport agencies must provide paratransit services that assist people with disabilities while traveling.

In addition, the ADA has guidelines for sidewalks to ensure equal access to transportation. The guidelines include widening sidewalks, providing ramps, longer crossing times and lower pedestrian signals.

Aside from the ADA, other laws such as the Air Carrier Access Act and public transportation guidelines are available that are enforced by the U.S. Department of Transportation to promote accessibility in transportation.

Public accommodation

Title III of the ADA prohibits establishments such as hotels, restaurants, schools, libraries, parks, etc. from discriminating against people with disabilities. This provision lists standards for parking, driveways, and the aids available that these public accommodations should follow.

Other provisions

Title IV of the ADA includes ADA compliance in telecommunications as enforced by the Federal Communications Commission (FCC). Under this section, telephone and Internet companies are required to provide a nationwide system of interstate and domestic telecommunications relay services. This would allow people with disabilities, particularly those with hearing and speech impairments, to communicate over the phone. This means that these prices should have no additional fees and be available around the clock.

This section of the ADA provides that closed captions are required for public notices.

Filing an ADA (Americans with Disabilities Act) complaint

If you or someone you know is interested in filing an ADA complaint against a state or local government or public housing facility, there are three options. To file a complaint online, you can report it using this link: https://civilrights.justice.gov/report/ To file a complaint by mail or fax, you can contact the Disability Rights Section (DRS) in the department send justice. When making a complaint, it is recommended that you include your contact details, a brief description of the acts of discrimination by the company / organization and any other necessary supportive details. After applying, the Department of Justice will review the application and contact you in case your case is opened for investigation.

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