Now Hiring: Investigator – Incapacity Rights Washington

Disability Rights Washington (DRW) is seeking an investigator to identify and stop possible financial exploitation and other forms of abuse. DRW is also seeking a position as a lawyer in our social integration and services program. If you would like to apply for this position or both, you can find more information about the legal position here.

People with disabilities, African American, black, indigenous and colored, as well as people from other oppressed groups and all protected classes are strongly encouraged to apply. Disability Rights Washington looks forward to reviewing all applicants.

All employees are expected to participate in the DRW’s work on racial justice.

This position will be in either our Olympia, Seattle or Spokane offices, but there is the option to work remotely for part of each week (currently all week is typical remote work due to COVID protocols). This position reports to the director of the Rights Investigation and Accountability Program (RIAP) and is full-time, not exempted.

Adequate availability of accommodation

DRW is committed to providing reasonable accommodation to qualified persons with disabilities who are applicants or employees. Applicants for DRW employment seeking reasonable accommodation for the application process should call the HR and IT manager at (800) 562-2702 or (206) 324-1521 or email info @ dr-wa. org.

Job overview

Disability Rights Washington is looking for an investigator as part of its Rights Investigation and Accountability program. The task includes a comprehensive assessment of whether persons in formal “helper” positions respect, protect and promote the expressed interests of the persons they support. The main focus of the program is on whether people who receive social security benefits are being exploited by the people in charge of managing their funds.

Currently, investigators are conducting their investigation remotely over the phone and computer over concerns about COVID-19. Once it is safe, the investigation reverts to its typical form in which the investigator travels around Washington to meet with people in their homes or facilities where they live. The investigator will ask them how well their rights are respected and protected by the professionals who support them. The investigator will also meet with the people who manage these people with disabilities’ money and review the financial records they hold. The investigator is responsible for conducting detailed investigations and reporting the results in a clear manner. The investigator will collect and document pertinent information, report the information in a standardized format, and submit this report and its investigation results to the United States Social Security Agency. The investigator’s records provide information about the subsequent legal profession being carried out by the U.S. Social Security Administration, our Rights Investigation and Accountability program, or any of the other Disability Rights Washington programs to identify alleged financial exploitation, neglect, abuse, or violations of the Fight civil rights. The investigator will also help people they meet with become better self-advocates by informing them of their rights and methods of enforcing those rights.

Basic duties and responsibilities


  • Work to take action against legal violations and protect people with disabilities from abuse and / or neglect


  • Travel to meet with people at home or in the facilities where they live for representative payee reviews
  • Carry out inspection visits to facilities
  • Maintaining clearance and eligibility status from the Social Security Agency
  • Willingness to occasionally work evenings and weekends due to travel
  • Conducting investigations into abuse, neglect, financial exploitation and rights violations
  • Performing other investigative tasks related to the work of RIAP
  • Gather accurate and sufficient information on complaint allegations, as well as relevant written policies, regulations, instructions, and customer records.
  • Interview representative payees, beneficiaries, witnesses, and other involved parties as needed to establish facts and complete documentation

Records management

  • Maintain the case history in the Computerized Representative Payee Monitoring Tool (RPMT) of the Social Security Administration
  • Maintain strict confidentiality and follow the destruction of logs with personal data

Timely paperwork & reporting

  • Submit all required reports, timesheets and other documents correctly and in a timely manner

working conditions

  • Work in an office environment and remotely. Also has extensive local and nationwide work-related trips to meet with people in their own homes and offices.
  • The investigator works a standard 35-hour week from 9:00 a.m. to 4:30 p.m. (unless an alternative schedule is approved), but must be willing to work in the evenings, on weekends, or extended hours if necessary.

Workload monitoring

  • Maintain a reasonably ambitious workload and inform your immediate manager if the work is insufficient and there is a risk that the work will not be completed on time.


Teaching experience

  • Regardless of whether the candidate has been proven through formal training or lived experience, he or she must have the skills required to carry out the job. Currently, these positions in our office are filled by those with Bachelor, Master, and Juris degrees, but Disability Rights Washington is thrilled to consider anyone with the right skills and believes a degree is not required for this position.
  • An investigator should have had experiences that will help them:
    • manage and review large amounts of written documentation, particularly financial documentation;
    • Have computer skills for reviewing documents, recording results, and communicating with others; and
    • have the opportunity to interview people you have never met before in different settings.
  • Many of the respondents may have disabilities that affect their ability to communicate or process information, and it is important to have experience communicating and developing relationships with people who have different communication styles and types of information processing.
  • The interviews are often held in a variety of locations, from offices to private homes, and it is helpful to have experience dealing with the respect and safety issues associated with them.


  • Because the investigation takes place in communities across the state, the investigator must be able to travel to various locations across the state, many of which are inaccessible by public transport and some of which may not have access to taxis or transport services.

About Disability Rights Washington (DRW)

DRW is an equal opportunity employer. We value a diverse workforce and an integrative culture. DRW encourages applications from all qualified individuals, including individuals of all race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

DRW is a private, non-profit organization that advocates the dignity, equality and self-determination of people with disabilities. We work to pursue justice in matters related to human and legal rights. We have been appointed by the governor to be the independent, federally mandated protection and advocacy system for Washington State. As such, DRW promotes, expands and protects the human and civil rights of people with disabilities.

Information about us can be found at:


Please complete the online application below and enclose a cover letter, a résumé and three contacts for the employment test. You can also mail your application to: Disability Rights Washington, 315 Fifth Avenue South, Suite 850, Seattle, WA 98104 Attn: Jodi Rose. Reasonable arrangements for any part of the application or interview process are available upon request.

The submissions are continuously checked and accepted until the position is filled.

  • Position title: Investigator
  • Company name: Disability Rights Washington (DRW)
  • Location: Remote to start and then in our Seattle, Spokane or Olympia office
  • Posted: Aug 24, 2021
  • Education and Experience Required: Document review and / or interview skills to conduct investigations, see full description for further details.
  • Job category: program
  • Job type: full-time, not released
  • Salary $ 48,396
  • Generous benefits, including 401,000 contributions, health, dental, low vision, vacation, sick leave, and other types of vacation.
  • Moving allowance available
  • Bonus available if the applicant already has the social security certificate required for the role

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